Six Integrated Capabilities
Purpose-built components that work together seamlessly for conversational fundraising at scale.
Image placeholder: /images/platform-journeys.jpg
Visual Journey Builder
Design stewardship at scale
Drag-and-drop interface for creating sophisticated multi-touchpoint supporter journeys. Event triggers, conditional logic, delays, and A/B testing built-in.
Tech Stack:
- 7-touchpoint journey templates
- Event-driven triggers (donations, form submissions, dates)
- Built-in A/B testing engine
- Visual debugging & analytics
Image placeholder: /images/platform-ai.jpg
AI-Powered Intelligence
Claude 3.5 Sonnet under the hood
Real-time conversation analysis, intent detection, sentiment tracking, and intelligent escalation routing. Built on Anthropic's Claude for unmatched accuracy.
Tech Stack:
- 95% intent classification accuracy
- Sub-200ms response time
- Donor sentiment analysis
- Automatic escalation triggers
Image placeholder: /images/platform-conversations.jpg
Unified Conversation Management
Chatwoot-powered workspace
Multi-operator workspace for managing two-way conversations with AI assistance, canned responses, and real-time collaboration.
Tech Stack:
- Unified team inbox
- AI-suggested responses
- Conversation tagging & routing
- Mobile-optimized interface
Image placeholder: /images/platform-audience.jpg
Advanced Segmentation
Behavior-driven targeting
Sophisticated audience builder with behavioral data, donation history, engagement scoring, and custom attributes. Real-time segment updates.
Tech Stack:
- Unlimited segment complexity
- Real-time updates via Supabase Realtime
- Loyalty scoring algorithm
- Export to CRM integrations
Image placeholder: /images/platform-integrations.jpg
API & Integrations
Connect your tech stack
RESTful API, webhooks, and native integrations with your CRM, fundraising platforms, and marketing automation tools.
Tech Stack:
- Complete REST API documentation
- Real-time webhook events
- Native Salesforce & Raiser's Edge
- Custom integration support
Image placeholder: /images/platform-analytics.jpg
Real-Time Analytics
Measure what matters
Comprehensive dashboards with journey performance, AI accuracy metrics, conversation analytics, and supporter engagement trends.
Tech Stack:
- Journey conversion funnels
- AI performance metrics
- Supporter engagement scores
- Custom report builder
Built on Proven Infrastructure
Enterprise-grade open-source tools and best-in-class AI, integrated into a unified platform.
Supabase
PostgreSQL database with real-time subscriptions, RLS, and edge functions
Temporal
Workflow orchestration for reliable, scalable journey execution
Claude AI
Anthropic's Claude 3.5 Sonnet for conversation intelligence
Chatwoot
Open-source customer engagement platform for operator workspace
n8n
Workflow automation for complex integration scenarios
Next.js
React framework for blazing-fast web application delivery
Enterprise-Grade Security
Built with security and compliance at the core. Australian data sovereignty, GDPR compliance, and industry-leading encryption.
Data Sovereignty
- Australia-region hosting (AWS Sydney)
- GDPR & Australian Privacy Principles compliant
- SOC 2 Type II certification in progress
Security
- End-to-end encryption for sensitive data
- Row-level security (RLS) policies
- Regular security audits & penetration testing
Reliability
- 99.9% uptime SLA
- Automated backups every 6 hours
- Multi-region failover capability